Terms of Service

These Terms of Service ("Terms") govern your access to and use of Reagent ("Service"), an AI-powered Roblox Studio building tool operated by Crux Studios ("Company", "we", "us", "our"), a company based in India.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. We may update these Terms from time to time, and your continued use after changes constitutes acceptance of the revised Terms.

The Service is available at reagent-lab.com and through our desktop connector application.

You must be at least 13 years old to use Reagent. If you are between 13 and 17 years old, you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

If we learn that a user is under 13, we will terminate their account and delete their data promptly. Parents or guardians who believe their child under 13 has created an account should contact us at admin@cruxdev.in.

To use Reagent, you must create an account via Google Sign-In or email/password through Firebase Authentication. You are responsible for:

• Providing accurate and complete registration information.
• Maintaining the security and confidentiality of your account credentials.
• All activity that occurs under your account.
• Notifying us immediately if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are compromised.

Reagent is a cloud-based tool that uses artificial intelligence to help users build and modify experiences in Roblox Studio. The Service consists of:

• Web Application — A browser-based interface where you interact with AI agents to describe what you want built.
• Reagent Connector — A desktop application that runs on your computer and bridges communication between our cloud servers and your local Roblox Studio instance.
• AI Agent Backend — Cloud servers that process your requests using third-party AI models (Anthropic Claude, Google Gemini) and translate them into actions in Roblox Studio.

The Service requires an active internet connection, a running instance of Roblox Studio, and the Reagent Connector running on your local machine.

Reagent uses third-party AI models to process your requests. All AI processing is handled through our managed infrastructure. You do not need to provide your own API keys. Your prompts and conversations are sent to AI providers solely to deliver the Service to you.

The Reagent Connector is a desktop application that runs on your computer and acts as a bridge between Reagent's cloud servers and your local Roblox Studio. By using the Connector, you understand that:

• The Connector communicates with our backend via WebSocket and executes tool calls (such as creating, modifying, or deleting objects in Roblox Studio) on your local machine.
• All actions performed through the Connector are initiated by AI agents in response to your instructions. You are responsible for reviewing the output and ensuring it meets your requirements.
• The Connector requires network access to communicate with our servers and local access to your Roblox Studio instance via the Reagent plugin.
• We grant you a limited, non-exclusive, non-transferable, revocable license to use the Connector software solely in connection with the Service.

The Service uses AI models to generate Lua code, create Roblox instances, and modify your Studio projects. Regarding AI-generated output:

• No warranty of quality or correctness. AI output may contain errors, bugs, or produce unintended results. You are responsible for reviewing, testing, and validating all AI-generated content before publishing or distributing it.
• Ownership. Subject to the underlying AI providers' terms, you retain ownership of the output generated through your use of the Service.
• No training on your data. We do not use your prompts, conversations, code, or project data to train AI models. Your data is processed solely to deliver the Service to you. Third-party AI providers' data handling is governed by their own policies.
• No guarantee of uniqueness. Other users may receive similar or identical output from the same or similar prompts.

Reagent is an independent third-party tool. We are not affiliated with, endorsed by, or sponsored by Roblox Corporation. "Roblox" and "Roblox Studio" are trademarks of Roblox Corporation.

You are solely responsible for ensuring that any content created using Reagent complies with Roblox's Terms of Use and Community Standards. We are not liable for any consequences arising from your use of AI-generated content on the Roblox platform.

Reagent may offer free and paid subscription tiers. All payments are processed by Paddle, which acts as our Merchant of Record. This means:

• Paddle handles billing, invoicing, sales tax, and VAT on our behalf. Your payment relationship is with Paddle, and Paddle's terms apply to the transaction.
• Subscription fees are billed in advance on a recurring basis (monthly or annually, depending on the plan you select).
• You can manage your subscription, update payment methods, and view invoices through the Paddle customer portal.
• We reserve the right to change pricing with reasonable notice. Price changes will apply to the next billing cycle after the change takes effect.

We offer a 14-day money-back guarantee on all new subscriptions. If you are not satisfied with the Service, you may request a full refund within 14 days of your initial purchase by contacting us at admin@cruxdev.in.

Refunds after the 14-day period are handled on a case-by-case basis at our discretion. Refunds are processed through Paddle and may take 5-10 business days to appear on your statement.

You agree not to use the Service to:

• Generate malicious code, exploits, or content that violates Roblox's Terms of Use or Community Standards.
• Attempt to reverse-engineer, decompile, or extract source code from the Service or Connector software.
• Interfere with or disrupt the Service, servers, or networks connected to the Service.
• Use the Service on behalf of a third party without authorization, or resell access to the Service.
• Circumvent any rate limits, authentication mechanisms, or access controls.
• Upload, transmit, or generate content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
• Use the Service to generate content that infringes on the intellectual property rights of others.

We reserve the right to suspend or terminate your account for any violation of these acceptable use guidelines.

The Service, including its design, code, branding, and documentation, is owned by Crux Studios and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service except as expressly permitted by these Terms.

You retain all rights to your Roblox projects, code, and creative content. By using the Service, you grant us a limited license to process your content solely as necessary to provide and improve the Service.

Reagent integrates with the following third-party services. Your use of these services is subject to their respective terms and privacy policies:

• Anthropic — AI model provider (Claude). API requests with your prompts are sent to Anthropic's servers.
• Google (Gemini) — AI model provider. API requests with your prompts are sent to Google's servers.
• Paddle — Payment processing and Merchant of Record.
• Firebase (Google Cloud) — Authentication, user data storage, and session management.
• Vercel — Frontend hosting and deployment.
• Fly.io — Backend server hosting (Mumbai region).

We are not responsible for the availability, accuracy, or practices of these third-party services.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

We do not warrant that the Service will be uninterrupted, error-free, or secure, that AI-generated output will be correct or suitable for your purposes, or that defects will be corrected. You use the Service at your own risk.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CRUX STUDIOS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your use or inability to use the Service.
• Any AI-generated output or actions performed in Roblox Studio.
• Unauthorized access to or alteration of your data.
• Costs incurred through your use of third-party API keys.
• Any third-party conduct or content.

Our total cumulative liability for all claims arising out of or relating to these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

You may terminate your account at any time by contacting us at admin@cruxdev.in or through your account settings.

We may suspend or terminate your account at any time, with or without notice, for conduct that we determine violates these Terms, is harmful to other users or the Service, or for any other reason at our sole discretion.

Upon termination, your right to use the Service ceases immediately. We may delete your account data in accordance with our Privacy Policy. Sections of these Terms that by their nature should survive termination (including liability limitations, disclaimers, and governing law) will remain in effect.

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or through the Service.

Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the Service and close your account.

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in India.

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

If you have questions, concerns, or feedback about these Terms, please contact us: